Sales Policy

Effective Date: February 10, 2025

At Golden Glamorr, we are committed to providing our customers with high-quality earrings and exceptional customer service. This Sales Policy outlines the terms and conditions for purchasing products from our website and ensures a smooth and transparent shopping experience for all customers.

1. Product Availability
All products listed on our website are subject to availability. While we make every effort to ensure that all products are in stock, there may be times when an item is out of stock or discontinued. If an item is unavailable, we will notify you as soon as possible and offer alternatives or a full refund for the affected product.

2. Pricing
All prices on our website are listed in USD and are subject to change without notice. Prices may vary based on promotional offers, seasonal sales, or updates to our product lines. Taxes and shipping costs will be added to the total price at checkout, and these may vary depending on your location.

3. Order Processing
Once you place an order, we will send you an order confirmation email with the details of your purchase. Orders are typically processed within 1-2 business days from the time of purchase, excluding weekends and holidays. We aim to ship all orders promptly, but please note that there may be occasional delays due to high demand or unforeseen circumstances.

4. Payment Methods
We accept a variety of payment methods to make your shopping experience as convenient as possible, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed through secure payment gateways to ensure your payment details are kept safe.

5. Shipping & Delivery
We offer various shipping options, including standard, expedited, and express delivery. Shipping times vary based on your location and the shipping method selected. You will receive a tracking number once your order has shipped, which you can use to track the progress of your delivery.

Shipping costs will be calculated at checkout based on the size of your order, the delivery method, and the destination address. Please note that we are not responsible for delays caused by the postal service or shipping carriers.

6. International Orders
We currently offer international shipping to select countries. For international orders, the customer is responsible for any applicable customs fees, taxes, and import duties. These charges vary by country and are the responsibility of the customer upon delivery.

7. Order Cancellations
Once an order is placed, it is immediately processed to ensure fast shipping. We may not be able to modify or cancel your order after it has been confirmed. If you wish to cancel your order, please contact us as soon as possible at info@goldenglamorr.com, and we will do our best to accommodate your request before the order is shipped. Once the order has been dispatched, it cannot be canceled, but you can follow the return process outlined in our Refund and Returns Policy.

8. Sales Promotions & Discounts
From time to time, Golden Glamorr may offer promotional discounts, sales events, or coupon codes. These promotions are subject to specific terms and conditions, which will be clearly outlined at the time of the promotion. Discounts and promotions cannot be combined with other offers, and they are not redeemable for cash.

9. Customer Responsibilities
It is your responsibility to ensure that the information you provide during the purchase process is accurate and complete. This includes providing correct billing and shipping addresses, as well as valid payment details. Golden Glamorr is not responsible for any issues or delays caused by incorrect information provided during the checkout process.

10. Returns and Exchanges
Please refer to our Refund and Returns Policy for information on returns, exchanges, and eligibility for refunds. If you receive a defective or incorrect item, we will make every effort to resolve the issue in a timely and satisfactory manner.

11. Limitation of Liability
Golden Glamorr is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the product purchased and the shipping costs associated with the return or exchange.

12. Changes to This Policy
We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on our website, and the “Effective Date” at the top of this policy will be updated accordingly. It is your responsibility to review this policy periodically to stay informed of any updates.

13. Contact Us
If you have any questions or concerns regarding this Sales Policy or your order, please don’t hesitate to contact us:

Golden Glamorr
4876 Elk Street, Newport Beach, California, United States
Email: info@goldenglamorr.com
Website: goldenglamorr.com